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Leave us a Review!

A rating score out of 10 is a way to measure or express how good, bad, or satisfactory our services are. There are 6 key categories we assess, and we welcome your feedback which will help us improve the experiences that we offer.

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Score:    Meaning:                    Description:

10          Excellent/Perfect       Outstanding; meets or exceeds all expectations.

8–9        Very good                  Strong performance or quality; only small improvements needed.

6–7        Good                          Above average; generally positive with minor flaws.

5            Average                      Neither good nor bad; acceptable but unimpressive.

3–4        Poor                            Below average; several problems or disappointments.

1–2        Very poor                    Almost no positive qualities; major issues or dissatisfaction.

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Contact us for enquiries & bookings.

0418 548 663

HeartStone Hill, Castlemaine  3450 VIC Australia

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© 2025 by HeartStone Hill. Maintained by Harry Lloyd.

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